Recruiters are dissatisfied with how the technology applications they need to do their job effectively integrate with one another, according to new research from IT services provider Kamanchi. 

The company surveyed a cross-section of staffing firms covering a range of industry sectors from accountancy and financial services to sales and retail recruiters.

The research found that while recruiters are increasingly reliant on technology to carry out their job function (66% said technology is essential, 33% said quite important) there is frustration in the market about how different elements of the IT system work together.

Over half of respondents (56%) were dissatisfied with how their email system integrates with their database while a third of those surveyed were unhappy with how their database and phone system work together.

“As the technology used in the recruitment process becomes more complex integration issues are bound to come up,” says Raymond Pennie, Commercial Director of Kamanchi and Co-Chair of the APSCo Technology Forum.

“Increasingly complicated database, online and social networking applications can be difficult to use together. The best advice is for staffing firms to adopt a holistic approach to their IT. That way they can get the best out of the technology available as well as being ready to adapt quickly to new innovations as they come on to the market.”