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In 2011, Andrew Longfellow made the decision to leave the recruitment agency he had worked with for more than a decade and launch his own business. Three months later, and with the help of Sonovate , he is now running a flourishing start-up recruitment agency.

At the end of 2011 Andrew Longfellow was a business manager at a leading international recruitment agency. Having joined the company as a fresh faced trainee in 2001, he had risen quickly through the ranks, running four sales teams and the business's Leeds office for more than three years. His list of accolades was extensive: he led an award winning team, had developed multiple top billers, won awards for Team of the Year and Manager of the Year and had built a permanent team which billed more than £1 million per year.

With his great recruitment track record behind him, in November 2011 he decided that the moment had come to move on.

A huge challenge for recruitment managers is that they not only have to lead a team but continue to bill as before. Here are our 5 recommendations for billing managers. What you can be doing, on a day to day basis, to succeed in this demanding role:

  1. Manage your teams expectations – they will expect you to have all the answers no matter how new you are to the role. Try not to give them all the answers, tempting though it may be. Get them thinking too and create an environment that allows them to ‘have a go’ and coach them to help them learn from their failures, as well as their successes.
  2. Encourage them to take responsibility – as well as training your team in the right skills and knowledge, encourage them to be accountable and gradually take responsibility for their own actions.  If you don’t, they will be too reliant on you and this can cause bottle necks and stunt their [professional] growth. 
  3. Manage your boss's expectations - talk to your boss, offer regular progress updates and don’t hesitate to ask for their help as and when you need it – it's their job to support you. Try to work their way but willingly contribute your ideas.
  4. Organise yourself - contrary to popular belief, great leaders are not available 24/7.  Make sure you protect some time in the morning and afternoon each day, when your priority is client and candidate tasks on your own desk. Interruptions shoudl only be for an emergency – and don’t forget to agree what constitutes an emergency up front, as what's business critical to them may be different to what's business critical to you!
  5. Lead by example - don’t forget your team will begin to emulate your best practices [and your worst] so make sure that you are setting the right example.

By Lander Associates


Find out more about the ONLY international, recruitment specific leadership qualification at our dedicated website: www.landerleadership.com or read our one page snapshot

Open courses now running in  London  and   Singapore   

Recruiters across EMEA are optimistic about the year ahead and had a good 2011 according to the latest annual Bullhorn staffing and recruiting trends report, released today.

Key findings include 61 per cent reporting that their firms either met or exceeded their 2011 revenue goals; 88 per cent believing their firm's revenue will increase in 2012; and more than four out of five respondents (89 per cent) planning to increase their headcount in 2012.

Social media stole the spotlight this year with every agency in the EMEA region reporting some use. Almost every respondent claimed to use LinkedIn (98 per cent), with around half using Twitter (52 per cent) and Facebook (43 per cent), a fifth claiming they use Google+ for business and 11 per cent actively blogging.

While an expectedly high proportion (91 per cent) claim LinkedIn as the most effective tool for generating candidates, half of businesses also claimed social media was crucial for building an agency's brand.

Peter Linas, Bullhorn's EMEA MD says: "Given all the doom and gloom about the global economy, the recruitment sector seems to be ably bucking the trend. Around half of those surveyed actually received a salary rise last year and most of them see their compensation increasing in 2012 as well.

Protests left right and centre could instantly suggest that the lack of jobs readily available in the UK is due to economic havoc. Undoubtedly, this is true to a certain extent. However, recent research may suggest that jobseekers are missing the mark because of fairly simple mistakes.  

A study, carried out by Nicoll Curtin Recruitment looked into the current problems surrounding recruitment from both the perspective of the job seeker and employer. Managing Director from Nicoll Curtin, Lawrence Hargreaves stated : “The research demonstrates that candidates are falling short of getting a job on simple things such as poor communication or failing to recognise the importance of technical skills and qualifications.”

Many frustrated UK job seekers may dismiss the belief that their situation in down to lack of recruitment understanding or simple mistakes. Either way the research does show some surprising faux pas, including:

-Many participating managers stated that ‘poor communication skills’ was the main reason for not hiring a candidate.

-Only 17% of job seekers appropriately tailored their CV to the role they were applying for.

Micro Focus strengthens recruitment programmes with SilkRoad technologies


10 April 2012, London - Leading global software company, Micro Focus, has invested in SilkRoad technology's recruitment solution, OpenHire. Following a successful installation in the company's Belfast office, where the software has facilitated the employment of 15 new staff, OpenHire will now be deployed across the company's offices worldwide.


SilkRoad Recruiting and
Onboarding Solutions Selected by Milestone Technologies, Inc.

SilkRoad's Solutions
Eliminate Overhead and Streamline the Talent Acquisition Process

LONDON, UK (March 26, 2012) - Milestone Technologies, Inc. (MILESTONE) has selected leading provider of social talent management
, SilkRoad technology, inc., to streamline its talent management processes.  MILESTONE will be implementing SilkRoad's OpenHire for recruiting anagement and applicant tracking as well as RedCarpet for onboarding anagement.  Upon implementing SilkRoad's OpenHire and RedCarpet, MILESTONE expects to realize a more than five percent return on investment in just the first year.

MILESTONE is an IT consulting business with a workforce operating in 30 countries around the globe.  With many employees working remotely, the Company recognized that its previous talent management system was unable to scale to meet the needs of the growing business.  To address this, MILESTONE selected SilkRoad's intuitive, cloud-based offerings, which can be easily accessed by employees across the globe, anywhere, at any time. 

"It was important to us to find not just a vendor with a good suite of software providing a superior and innovative experience, but also a business partner that supported our overall virtualization strategy.  We found that partner in SilkRoad," said Kasey Konkright, director, recruiting for MILESTONE. 

High profile organisations boost employee performance and engagement with SilkRoad's employee-centric Life Suite

21 March 2012, London - SilkRoad technology, a global provider of social
talent management solutions
, is celebrating its first year in the UK with impressive growth figures.

Among SilkRoad's first UK customers is Britvic. The soft drinks giant has implemented SilkRoad's applicant tracking solution, OpenHire. Britvic chose to work with SilkRoad following a lengthy testing process in which OpenHire outperformed its existing applicant tracking software.

"SilkRoad's solution offers much more than our previous system," comments James Tucker, GB Recruitment Manager, Britvic. "Not only does it save us money by enabling us to post on job boards directly without the need to pay an advertising agency, but it also allows us to find the best candidates by increasing our ability to pipeline effectively. The software is extremely user-friendly and successfully integrates with social media platforms including Twitter, Facebook and LinkedIn, providing us with a modern, relevant solution."

SilkRoad was launched in the US in 2005 and entered the UK market in early 2011 with its Life Suite, a comprehensive range of social talent management solutions. SilkRoad's UK suite offering includes OpenHire - a direct recruitment tool, RedCarpet for onboarding and life events (transfers, promotions, relocations, maternity, etc.), WingSpan - to assess and handle
performance management and GreenLight - for training and learning

Bullhorn announces record-breaking year

Posted by: Peter Linas in Untagged  on

Peter Linas
 Bullhorn, the global leader in online recruitment software, today reports on its results for 2011.

Leading entry-level recruitment outsourcing provider GradWeb, has been selected to provide branding and creative design plus recruitment services including recruitment advertising, online recruitment system, candidate management and application screening for the ‘Track and Train’ internship scheme.

The Track & Train scheme is designed to give up to 100 graduates employment experience and training to help further their careers. It’s a nationwide scheme funded by Network Rail and supported by 28 companies across the rail sector and aimed at people who have graduated from university in the last 2 years. The entire programme lasts for 18 months, and is structured to give graduates an insight into each of the main elements of the rail industry. Successful candidates will start their first placement in April 2012.


Effective Recruitment Advertising

The branding and recruitment advertising campaign designed to promote Track & Train and to attract candidates to enrol for the scheme has been devised and created by GradWeb’s Intelligent Attraction team. The first part of this process was to develop the Track & Train brand. As an entirely new entity that represents 27 companies across the rail sector, GradWeb developed the creative concept for the Track & Train name, logo, and branding for the campaign to be used across all marketing vehicles.

Selby, North Yorkshire - For many hirers the prospect of purchasing new Plant in 2012 could seem near impossible. If you think you simply can't afford to do this, think again. The money could be right in front of you - in the form of your next employee.

Hire People Recruitment has released a report ‘Hire People To Buy Plant' designed to help Plant & Tool Hirers better understand the savings available to them if they are smart about their next recruitment drive. Recruiting new employees can be expensive, when shopping around a little potential
savings can run into thousands of pounds and enough to significantly contribute to the purchase of new plant for your hire business. Details of the report can be seen at Hirepeople.co.uk or requested.

Hire Peoples research highlights that with an average industry wage of £27,000 and recruitment fees commonly in excess of 15% of salaries, Hirers can make savings of approximately 45% when recruiting for their next candidate. Director Graham Hewitt explains "To the best of our knowledge we are the only specialist Plant & Tool Hire recruiters with a flat-fee model, with the savings made we can help our clients buy new Plant & Tools for their businesses". 

Amid continuing Euro Zone uncertainly and a recovering Construction sector positive findings such as this are well received. Spirits and enthusiasm was up on last year at The Executive Hire Show (Feb 8th - 9th) which is always a great barometer for the industry in general. Graham added "Despite the positive attitudes seen at EHS the industry is still uncertain about the future, hirers need to consider all angles to save money and we are very happy to help." 

Hire People are the specialist recruiters in the Plant & Tool Hire and Construction Supply sectors, providing businesses with staff at all levels across every discipline and candidates with access to exclusive vacancies throughout the UK, Europe & the Middle East.

Bullhorn secures new APSCo accreditation

Posted by: Peter Linas in Untagged  on

Peter Linas

08 February 2012, London - Bullhorn, the global leader in online recruitment software, is the first recruitment industry supplier to gain full APSCo Recruitment Practice Standard (RPS) Level 1 accreditation. APSCo recently introduced the accreditation to raise the standards of UK recruiters, ensuring they meet an acceptable level of qualification and training.

Although the RPS was created with recruitment practitioners in mind, Bullhorn requested entry to the course in order to ensure it is meeting and exceeding the recruitment industry's best practice standards.

Peter Linas, Bullhorn's EMEA MD comments: "We are in full support of the APSCo accreditation. While it is vital that recruiters meet a defined criterion, it is equally important that suppliers to the industry have up-to-date knowledge and training."

Mike Restivo, Bullhorn's EMEA sales director continues: "Our group knowledge and understanding of the challenges a recruiter faces is critical to providing the exceptional service levels we strive to deliver. Every Bullhorn department from sales to account management to technical support passed the RPS. We anticipate a growing expectation for suppliers providing business-critical services to secure this level of accreditation."

Following approval from APSCo, 20 staff at Bullhorn UK were taken through scenario-based training, culminating in a one hour exam which every team member passed.

H&M Boost Jobs by Opening 275 New Stores

Posted by: David Lyons in Untagged  on

David Lyons

H&M has some good news for the job market around the world: it plans to continue with its expansion plans despite operating in a challenging market at the moment. The 2011/12 financial year will see the firm open 275 new stores in various locations across the world. This is despite a drop in profits for the fourth quarter of the current year.

The same period last year saw profits of $1.1 billion for the company, while the fourth quarter this time around saw those profits drop slightly to $997.2 million. However H&M is still in a much stronger position than some retailers. The UK has seen many large name retailers go into administration in recent weeks, but as these figures show, H&M is in no danger of becoming one of them. Many firms found the festive season tough for trading this year. Rents falling due in the early weeks of 2012 have led to some businesses going under, although H&M does not seem to have such concerns.


Sales are up at H&M

According to figures released recently, H&M actually enjoyed a 4% increase in sales in its native Sweden.

Recruitment Drops Again Among Young People

Posted by: David Lyons in Untagged  on

David Lyons

Young people in the UK appear to be bearing the brunt of the troubled picture in the job market at the moment. The latest statistics have revealed that 118,000 more people overall became unemployed in the quarter leading up to November 2011. However, the number of young people without a job stayed over the one million mark, reaching 1.04 million in the same period.



The highest ever rate of unemployment among young people

Disappointingly these figures are the highest that unemployment has even been among 16-24 year olds since records were first kept. According to statistics some 52,000 young people became unemployed during this quarter. This represents an increase of more than 100% since the same period in 2010.

BP, a GradWeb client, wins Potentialpark’s APOLLO Award for best online graduate experience – outclassing over one hundred recruitment systems used by UK employers

GradWeb underlined its reputation as the leading entry-level recruitment and technology specialist as its GradWeb2.0 Applicant Tracking System (ATS) was singled out as the best in the UK by Potentialpark’s analysis.

BP, one of the UK’s leading graduate recruiters, won the prestigious APOLLO (APplying OnLine & LOving it) award from organisers Potentialpark for providing the best online candidate experience in graduate recruitment. Research shows that the majority of jobseekers are frustrated by impersonal and non-transparent online application processes. By improving candidate experience graduate employers are able to increase the success of their recruitment campaigns as well as enriching the appeal of their employer brand.

BP is recruiting 244 graduates in the UK, to join in September 2012, together with over 130 summer and one-year paid interns. GradWeb has worked closely with BP since 2006 providing the GradWeb2.0 recruitment system and response handling services. In delivering a seamless experience for candidates and providing an intuitive interface for graduate recruiters to control and manage candidates, BP benefits from a highly configurable and advanced recruitment system and from the proactive day-to-day support and experience of the GradWeb team.

Commenting on the award Emma Judge, Head of UK Graduate Resourcing at BP said “We are delighted to be able to offer our candidates a top quality applicant experience. BP values each and every one of our candidates and through our partnership with GradWeb we are able to offer undergraduates the support and online capability they deserve.”

Cynthia Bostock, GradWeb’s Managing Director said: "We have been working with the BP team for over 6 years and this award is testament to the hard work that both teams have contributed in developing the online system during this time. The award also underlines the flexibility of GradWeb2.0. Employers are able to customise the system to their own processes, improving candidate experience and the success of their entry-level recruitment campaigns”.

Bullhorn Reinvents Candidate Search

Posted by: Peter Linas in Untagged  on

Peter Linas

New ‘artificial intelligence' functionality in Winter 2012 release

14 December 2011, London - Bullhorn today announces the launch of the most advanced candidate search tool in the recruitment software market. The tool is included in this Winter's release of the company's applicant tracking software. The search tool provides more accurate results, plus a newly streamlined interface, saving recruiters time on every CV database search they perform.

The candidate search function suggests the terms most likely to produce the best matching candidates by continuously learning from millions of searches and CVs using its built in artificial intelligence. The new tool examines a job, candidate or user-entered keywords and suggests additions. For example, if a recruiter searches for ‘Java' and ‘J2EE', it offers related terms such as ‘Java Server Pages', ‘XML' and ‘web services'. The candidate search arms new recruiters with domain expertise that would otherwise take months to gain and helps any recruiter asked by a client about a skill they aren't familiar with.

"Almost every job starts by searching for candidates, so recruiters who execute faster and send out their very best candidates gain a huge advantage over less agile competitors", comments Peter Linas, EMEA MD of Bullhorn.  "Accelerating recruiter effectiveness, especially for new hires, means filling more jobs and boosting profitability."

The new candidate search tool further enhances recruiter productivity by providing:



23 November 2011, London - A new report released by Bullhorn, has revealed interesting differences in the working practices of recruiters in the UK and the US. According to TransAtlantic Recruitment 2011, which is based on data from over 50,000 recruiters in the industry, 87% of British recruiters met or exceeded their revenue targets in 2010, compared to 75% in the US.

Furthermore, British recruiters work longer days, spending around 9 hours a day on the job, compared to 8.1 for their US equivalents. However, while recruiters in the UK often work into the evenings, shorter holidays in the US mean that working hours are similar when averaged over the year.

Analysis of day-to-day activity reveals that while American recruiters split their time evenly between account management and business development, their British counterparts spend 12% more of their time on account management.

Amazing that most companies still look for talent the traditional way. In a world topsy-turvy with change, rampant newdare to be different technology, social media, new competitive entrants and a global economy, companies are still hiring the old-fashioned way. Most companies are still embracing the status quo, slumbering thru the new talent management changes shaking this industry.  If you're looking to dominate your business segment then remove the shackles of recruitment past.

Jerome Ternynck@jerometernynck, founder & CEO of @SmartRecruiters gives us food for thought with some of these interesting comments from his article at:  http://www.rceuro.com/index.php/Featured/Hiring-Made-Easy-Jerome-Ternynck.html?t=13204441661.

1. Recruitment is not Tracking, it is Sourcing

Stop the emphasis on only tracking actions and statuses and get back to sourcing and engaging with the candidate.

2. Kill The Form

HR TECH EUROPE 2011 - Ian Bird

Posted by: Alan Whitford in Untagged  on

Alan Whitford

Interesting session at HR Tech Europe 2011 in Amsterdam by Ian Bird, Social Networking & Informal Learning Leader, IBM

The Learning, Knowledge and Talent Jigsaw

IBM is transforming talent and learning through a new interconnected model of social, knowledge, learning, collaborative and crowd based capabilities. See how this new paradigm is changing the nature of how talent operates, how learning is developed and delivered, and how skills are being applied faster than ever before.

Actually, we thought thay Ian's final slide says it all.

IBM Ian Bird Slide


Bullhorn continues impressive global expansion

Posted by: Peter Linas in Untagged  on

Peter Linas

Recruitment software provider sees UK market share grow by 213%

20 October 2011, London - Recruitment software provider Bullhorn today reveals that the first six months of 2011 saw an increase of over 40% in new bookings and paid user count across all markets, compared to the same period in 2010. The company has expanded its market share in the UK by 213%, passing the 2,000 user mark and increasing its client acquisition rate by 87%, driven primarily by Bullhorn's clients' business growth.

Client and revenue growth remained strong across the board, with new UK clients including Venquis, Investigo, ReThink Recruitment, and Recruit 121. Bullhorn's international growth rate led to numerous industry accolades including a fifth consecutive year on the Inc. 5000 list of fastest growing private companies in America, a fourth year on the Software 500 index of fast-growing software companies,and membership in the AlwaysOn OnDemand 100.

"We have witnessed increased confidence and optimism in the UK recruitment sector with a number of our clients reporting rapid growth in the first half of 2011", comments EMEA managing director Peter Linas. "It has been great to be able to support the expansion of the sector."

Bullhorn's recruitment platform is now used by over 45,000 users across more than 5,000 companies globally, and heavy demand recently pushed usage to over one billion online transactions per month. Bullhorn has extended its technological lead with new solutions for mobile recruitment, social media, email and calendar integration, in the first half of the year, as well as doubling the size of its Bullhorn Marketplace partner ecosystem.

September 2011, London - A leading UK recruiter has implemented Bullhorn's on-demand, cloud-based recruitment agency software, to support global operations and refresh existing technology. Swift Worldwide
is the leading specialist supplier of manpower resources to the
global oil and gas industry and operates in 30 countries across the world; the online recruitment software will help support its global network of offices, without the need for investment in new IT infrastructure.

The online recruitment software specialist has seen impressive growth since its UK launch in 2009, and the addition of Swift Recruitment to Bullhorn's live client portfolio brings the SaaS specialist to over 25,000 users worldwide. 

Bullhorn now has over 300 clients in the UK, which Bullhorn Managing Director, UK and EMEA, Peter Linas attributes to a growing need for scalable, fully-integrated recruitment software solutions:  "Web-based software is fast becoming the obvious choice for progressive recruitment agencies, and we are delighted that the team at Swift Recruitment has joined the cloud revolution."

Tim O'Brien, Group Commercial Director at Swift Worldwide Resources, says: "We have been recruiting in the oil and gas sector for 25 years, so it was vital we found a solution that could integrate with our existing systems, be operated by staff in all our global offices, and didn't require a complicated
infrastructure to support it; Bullhorn ticked all the boxes."

Linas concludes: "In addition to a fully-integrated CRM and ATS system and smart phone and tablet compatibility, our clients can also extend Bullhorn to
streamline other recruitment processes with pre-integrated apps and add-ons
from the Bullhorn Marketplace."

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